Vision, Mission, Values
Vision
A world of information and ideas within reach of every Calgarian.
Mission
To enrich lives and build community by ensuring universal access to resources for information, learning, inspiration and enjoyment.
Values
Our actions demonstrate that we value:
- Customers and colleagues
- Knowledge and learning
- Accessibility and openness
- Excellence and leadership
- Diversity and collaboration
- Innovation and commitment
- Accountability and integrity
- Our environment and sustainable resource management
Charter: Our commitment to you
The Calgary Public Library Board and staff are dedicated to providing the best public library service to all Calgarians. We are committed to providing:
- Welcoming, responsive, courteous, and efficient service.
- A balanced and diverse collection in a variety of formats.
- Universal access to programs, services, and technology.
- Accurate, timely, and customer-centred lending and information services.
- Prompt, honest, and respectful responses to customer feedback.
- Safe, clean, and comfortable library facilities.
- Continuously improving the library service that we offer.